FEATUREAI Reception

Every enquiry becomes a booking.

Every channel answered in seconds, day or night. The appointment is booked, the intake form sent, the reminder handled.

Freemi · Reception
ONLINE
WhatsApp · new patient · 20:14
Hi, do you have any physio slots this week? My lower back's playing up.
We do! I've a Thursday 9:00am or Friday 4:30pm with Aoife. Which suits?
Thursday 9 is great.
Booked ✓ I'll text a reminder Wednesday. First visit? I'll send the intake form now.
APPOINTMENT
Physio · Aoife M.
Thu 9:00am · intake form sent
✓ Booked
INSIDE RECEPTION

Four ways it fills your diary.

Answered in seconds

Every call, chat and message gets a warm reply the moment it lands.

Books the slot

Finds the right appointment with the right practitioner and confirms it.

Cuts no-shows

Sends SMS & email reminders and lets patients confirm or reschedule.

One inbox

Phone, WhatsApp, web chat and email in a single reception view.

24/7 · ON DUTY

A front desk that never closes.

<2 min
to answer any channel
-63%
fewer no-shows
Clinic
IN YOUR CLINIC’S VOICE

Warm, accurate, and always on-brand.

Freemi learns your services, practitioners and policies. Replies sound like your clinic. Nothing books outside your rules.

Trained on your services & hours
Confirms, reschedules & cancels
Escalates clinical questions to you
HOW IT WORKS

How reception works.

Patient reaches out1
Patient reaches out

A call, message or form arrives. Freemi picks it up instantly, any hour.

Books & prepares2
Books & prepares

It finds the slot, confirms it, sends the intake form and adds the patient to the record.

Reminds & fills3
Reminds & fills

Reminders go out automatically. If someone cancels, the gap goes to your waitlist.

EVERYTHING INCLUDED

Everything reception does.

Every channel. Every hour. One front desk.

Book a demo →
Answers calls, WhatsApp, chat & email
Books, reschedules & cancels
SMS & email reminders
Automatic waitlist fill
Sends intake & consent forms
Takes deposits at booking
Multi-practitioner & multi-room
Escalates anything clinical to you
QUESTIONS

Good to know.

Will patients know it’s AI?

Freemi replies in your clinic’s voice and hands off to you seamlessly. Patients simply feel they got a fast, helpful reply.

Does it take payment?

Yes, it can take a card deposit at the time of booking to protect against no-shows, if you choose.

Which channels?

Phone, WhatsApp, web chat, email and online booking, all in one reception inbox.

RECEPTION

Answering, day and night.

Never a missed call
24/7
Never a missed call
Self-book any time
ONLINE
Self-book any time
Reminders that land
SMS
Reminders that land
Forms in before they arrive
INTAKE
Forms in before they arrive
MORE OF THE PLATFORM

Explore the rest of Freemi Clinics.

Scheduling & calendar →

Rooms, teams and waitlist on one diary.

Patient records →

Notes, files and history in one place.

Billing & payments →

Invoices, claims and cards, automatic.

See Reception book a real patient.

15 minutes, no commitment. We’ll show you exactly how Freemi answers and books for your clinic.